Rental Terms
3RED Turizm Taşımacılık San. ve Tic. Ltd. Şti. · last updated 27 September 2026
These terms are an integral part of the rental agreement you will make with 3RED. The agreement you will sign when you take delivery of the car carries the same terms as those set out here. If a promise you see on the site conflicts with a clause written here, the one that is in favour of the customer applies.
Article 1 — Parties and subject
Lessor: 3RED Turizm Taşımacılık Sanayi ve Ticaret Limited Şirketi, Gebizli Mah. Termessos Blv. Plaza GLK İş Merkezi Sit. No: 42/2/102, Muratpaşa/Antalya.
Lessee: the person named in the agreement who takes delivery of the car.
These terms concern the rental of a car from 3RED by the lessee for a specified period. The car is handed over by granting the right of use, with ownership remaining with 3RED.
Article 2 — Who may rent
| Requirement | General | BMW 3.20 |
|---|---|---|
| Minimum driver age | 21 | 25 |
| Licence held for | at least 2 years | at least 3 years |
We do not apply a young driver fee. A driver who has turned 21 and has held a licence for two years can rent a car without paying any additional charge.
Foreign licences. A driving licence issued by a foreign country is valid for 6 months from your last entry into Turkey; the entry date in the passport is taken as the basis. If this period has expired, the car cannot be handed over; you need to apply for a Turkish licence or leave the country and enter again. If you are a Turkish citizen and your licence was issued by a foreign country, the period is 1 year.
At handover, the driver's licence and identity document or passport are presented. Notification of identity is a legal requirement.
Article 3 — Additional driver
The additional driver fee is 250 ₺ per day. The additional driver must also provide licence and passport/identity details and must be named in the agreement.
Child seat
Baby, child and booster seats are provided for 150 ₺ per day. State the child's age and weight when booking; we hand the car over with the appropriate seat fitted. Additional services are multiplied by the number of rental days, added to the total and shown as a separate line in the booking summary.
No one who is not named in the agreement may drive the car. If they do, the insurance cover becomes invalid and the lessee is liable for the whole of the resulting damage. This is the most important rule in this agreement.
Article 4 — Deposit and security
No deposit is taken. No pre-authorisation is made on your card, no block is placed and no cash security is required. The 900–1,000 euro card block applied by international companies does not exist at 3RED.
The only thing you pay is the rental price. At return we calculate tolls, any fuel shortfall, any traffic fine and excess mileage (Article 7).
Article 5 — Payment
- Cash: Turkish lira, euros and dollars are accepted. The exchange rate is shown clearly on the day of handover and written into the agreement.
- Credit or debit card: with cards valid in Turkey, at the office or at the delivery point. Single payment or instalments. A credit card is not required.
- Bank transfer / EFT: to the company account; the car is prepared once the receipt reaches us.
Payment is made at the time of handover. Online payment is not currently taken; when your booking request is confirmed, payment is collected when the car is handed over.
Beyond the rental price, the items that can appear later are: motorway tolls, a fuel shortfall, any traffic fine and excess mileage (Article 7). If the vehicle is returned in a state requiring special cleaning, Article 14 applies. These are calculated at return against documents.
Article 6 — Duration and late return
The rental period begins at the pick-up time written in the agreement and ends at the return time. One rental day is 24 hours.
On return, a delay of up to 1 hour is free of charge. For delays beyond this period, one day's rental fee accrues. If you are going to return the car later than the time written in the agreement, let us know in advance if possible — in most cases extending the period costs less than the late fee.
If you wish to extend the period, it is enough to let us know on WhatsApp; it is confirmed according to the availability of the car and the difference is invoiced.
Article 6/A — Washing and preparation
On rentals shorter than 3 days an 800 ₺ washing and preparation charge is taken. On a short rental the cost of cleaning and preparing the car cannot be divided over the number of days, so it is shown separately; on rentals of 3 days and over there is no such charge.
This amount appears as a separate line in the booking summary; it does not come as a surprise at handover.
Article 7 — Mileage
The mileage limit is 200 km per day and is counted over the total. On a five-day rental you have 1,000 kilometres; doing 400 one day and 50 the next is not a problem. On long-term rentals, 4,000 km per month.
If you exceed the total limit, 7 ₺ per kilometre is charged. The excess amount is determined at the time of return, by reading the car's odometer together.
Article 8 — Fuel
Leave the car at the fuel level at which you took delivery of it. If it is short, it is calculated at the current pump price; no service charge, handling fee or commission is added on top.
Misfuelling (diesel in a petrol car or the reverse) is outside the insurance cover; the resulting damage is borne by the lessee.
Article 9 — Insurance
Fully comprehensive insurance is included in the rental fee and there is no damage excess. We do not charge separately for comprehensive cover; the daily price you see covers the insurance. In the event of an accident there is no excess amount for you to pay.
Cases that fall outside the insurance cover — these are breaches of use and are not related to the size of the damage:
- driving under the influence of alcohol or drugs,
- driving without a licence or with a licence that has lost its validity,
- use by a person who is not named in the agreement,
- damage caused deliberately,
- the prohibited uses listed in Article 13,
- failure to draw up an accident report and the necessary official documents (see Article 10).
Article 10 — Accident, damage and breakdown
In the event of an accident, in order:
- Call 112. If anyone is injured, safety of life comes first.
- Call us: +90 538 030 61 10.
- Draw up an accident report. Without a report the insurance process cannot proceed — this is the most frequent reason for cover being invalidated.
- If there is another party, obtain the alcohol test report and the licence/registration details.
Where the car becomes unusable, we provide a replacement car as far as possible.
Breakdowns and roadside assistance are our responsibility. Periodic maintenance, tyres and the vehicle inspection are 3RED's responsibility; for a breakdown not caused by the lessee, the cost is not passed on to the lessee. If the vehicle becomes unusable, a replacement is provided regardless of who was at fault; in nearby areas this takes at most 24 hours, and further away it depends on the distance.
Article 11 — Delivery and return
You can collect the car from our office, or we can bring it to an address or a hotel. The delivery fee is calculated as follows:
| Location | Fee |
|---|---|
| Antalya Airport (domestic and international terminals) and our city centre office | Always free |
| Muratpaşa, Konyaaltı, Kepez | Free on rentals of 3 days and over. On shorter rentals, 500 ₺ each way |
| Other locations | The road distance from our office is measured; 20 ₺ per kilometre each way, at least 500 ₺ |
| Gazipaşa and Dalaman | Only on rentals of 7 days and over |
Delivery and collection are calculated separately and appear as two separate lines in the booking summary. If you are going to leave the car at a point other than where you collected it, the collection fee is measured according to that address.
For airport deliveries, give us your flight number: we track the flight, and if it is delayed the meeting time shifts automatically and no extra charge arises. We also deliver at night.
The car is checked together at handover and at return; existing damage and the fuel level are written into the agreement.
Article 12 — HGS and traffic fines
The cars are fitted with HGS. Toll charges incurred during the rental period are collected at the time of return against documentation; no transaction charge, service fee or commission is added to the toll amount.
Since the legislative change in 2020, traffic fines have been issued directly in the driver's name. If for any reason a fine is served on the company, the amount of the fine is invoiced to you without any transaction charge added.
Article 13 — Use of the car
What may not be done with the car:
- carrying passengers or goods for a fee,
- taking part in races, speed trials, driving instruction or similar activities,
- driving on unsurfaced roads that are unsuitable for the car (off-road, beach, stream bed),
- towing or pushing another vehicle,
- renting the car to someone else or transferring it,
- carrying loads or passengers above the carrying capacity,
- using it for any unlawful purpose.
Taking the car abroad is prohibited — including Northern Cyprus (KKTC). The insurance policies are valid within the borders of Turkey.
Use contrary to this article invalidates the insurance and is grounds for immediate termination of the agreement.
Article 14 — Cleaning
The car is handed over to you clean; no charge whatsoever is taken for dirt arising from ordinary use — normal cleaning is our responsibility.
Only where the car is returned in a condition requiring special cleaning (permanent stains on the upholstery, vomit, pet hair, paint or similar) is the cleaning cost passed on, with documentation.
Smoking is not allowed in the cars. If anyone smokes, an interior cleaning charge is applied.
Article 15 — Cancellation and changes
Cancellation is free of charge for requests on which no payment has been made. As we do not take a deposit, there is also no amount to be deducted when you cancel; it is enough to let us know on WhatsApp.
As payment is taken at the time of handover, no amount arises to be refunded on cancellation; cancellation is free of charge at every stage. It is enough to tell us in advance that you cannot come; and if you do not come without notice, no charge is claimed from you either.
Changes to the date, the time and the delivery location are made free of charge, subject to availability. If the delivery distance changes as a result of the change, the calculation in Article 11 is applied again.
Article 16 — Personal data
How your personal data is processed, who it is transferred to, how long it is kept and your rights are set out in the KVKK notice.
Article 17 — Disputes
Turkish law applies to this agreement.
Where the lessee acts as a consumer, under Law No. 6502 on Consumer Protection (Tüketicinin Korunması Hakkında Kanun) the consumer may apply at their own place of residence to the consumer arbitration committee or the consumer court. This right is reserved and cannot be limited by this agreement.
In other cases the courts and enforcement offices of Antalya have jurisdiction.
For complaints and requests, write to us first: red@3red.com.tr — most matters are resolved without going to court.