KVKK Notice
3RED Turizm Taşımacılık San. ve Tic. Ltd. Şti. · last updated 27 September 2026
In accordance with Article 10 of Personal Data Protection Law No. 6698 (Kişisel Verilerin Korunması Kanunu, "KVKK"), we explain how we process your personal data through this website. We have tried to keep the text plain; we have not shortened it in a way that changes its meaning.
1. Data controller
| Trade name | 3RED Turizm Taşımacılık Sanayi ve Ticaret Limited Şirketi |
|---|---|
| Address | Gebizli Mah. Termessos Blv. Plaza GLK İş Merkezi Sit. No: 42/2/102, Muratpaşa/Antalya |
| red@3red.com.tr | |
| Telephone / WhatsApp | +90 538 030 61 10 |
2. What data we collect
On this site there is no membership registration, no account and no payment field. There is only a rental request form. What you give us in the form:
| Data | Mandatory | Why it is requested |
|---|---|---|
| Full name | Yes | To address you and to open a record |
| Telephone number | Yes | To get back to you to confirm availability (usually via WhatsApp) |
| E-mail address | No | If you prefer to correspond by e-mail |
| Pick-up and return location, and the full address if any | Yes | To know where to bring the car and to calculate the delivery distance |
| Dates and times | Yes | To reserve the car for that period |
| The car and transmission type you select | Yes | To meet the request |
| Flight number | No | To move the meeting time if the flight is delayed on airport deliveries |
| Free-text note | No | For requests such as a baby seat or an additional driver — only as much as you write |
| The language you use | — | To get back to you in your own language |
Apart from these, after your request is confirmed, we need to take your identity and driving licence details for the rental agreement at the vehicle handover stage. That stage does not take place on this site but at the office or at the delivery point, and it is subject to its own agreement.
The technical information the site collects through visit measurement and the two settings it stores in your browser are listed one by one on a separate page: Cookies and local storage.
3. For what purpose and on what legal basis
| Purpose | Legal basis under KVKK Art. 5 |
|---|---|
| Receiving your rental request, checking availability and getting back to you with an offer | Directly related to the conclusion or performance of a contract (Art. 5/2-c) |
| Calculating the fee according to the delivery and collection distance | Directly related to the conclusion of the contract (Art. 5/2-c) |
| Invoicing, pre-accounting and statutory record-keeping obligations | Expressly provided for in the laws, and legal obligation (Art. 5/2-a, Art. 5/2-ç) |
| Defending ourselves in the event of a dispute | Legitimate interest (Art. 5/2-f) |
| Aggregate measurement of where you left the form, and improving the page | Legitimate interest (Art. 5/2-f) — this measurement is not linked to an individual |
| Sending campaign announcements / promotional messages | Explicit consent (Art. 5/1) — only if you give separate consent |
Submitting the form does not mean that you have given marketing consent. We do not use the information we collect for your request to send campaign messages unless we obtain your separate consent.
4. Who it is transferred to
- Technology providers that serve us: Cloudflare, which hosts the site, and Google and Microsoft, where the form record is stored and our e-mail runs. These are parties that process data on our behalf; they do not access the content for their own purposes.
- Our accountant and our accounting system: for rentals that are invoiced.
- Authorised public institutions and courts: only where legislation makes it compulsory and to the extent requested.
- Our insurance company and our legal adviser: where there is damage, a fine or a dispute, to the extent relevant.
We do not transfer them to anyone else. We do not sell or transfer your data to advertising networks, data marketing companies or any other rental company.
5. Transfer abroad
Because the servers of the tools we use may be located abroad, some data is technically processed abroad:
- Google LLC — the Spreadsheet where the form record is kept, the notification e-mail and the distance query.
- Cloudflare, Inc. — hosting of the site and general traffic measurement.
- Microsoft Corporation — our company e-mail accounts.
- WhatsApp / Meta Platforms — only if you write via WhatsApp or we get back to you there, that correspondence takes place on WhatsApp.
These transfers are made within the scope of Article 9 of the KVKK, on the ground that they are necessary for the conclusion and performance of the contract and where your explicit consent exists. Ticking the box on the form means that this text has been read and that consent has been given to the transfers set out.
6. How long we keep it
- Requests that do not turn into a rental: 12 months. So that we can see the history when the same customer returns the following season; deleted at the end of that period.
- Completed rentals and financial records: for the period prescribed by legislation (10 years for tax purposes).
- Aggregate visit measurement: indefinitely — because it is not linked to an individual and does not identify anyone.
- If there is a dispute: until the end of the relevant proceedings and the limitation period.
When the period expires, the data is deleted, destroyed or irreversibly anonymised.
6/A. Booking tracking link
When your request is confirmed, we send you a request number and a tracking link. When you open this link and enter your request number and your surname, you can see the current status of your booking.
- Data shown on the page: request number, full name, booking status, car and transmission, the number plate if any, pick-up and return locations and dates, and the delivery and collection fee.
- Data not shown: your telephone number, your e-mail address, your flight number and what you write in the note are never sent to this page.
- Two locks: both the request number and the surname are required for a query. The request number is not sequential, it is generated at random; it cannot be guessed.
- If you share the link, the person who opens it can see the above information. It works like the booking code on an air ticket; we recommend that you do not share the link with people who have nothing to do with you.
- The page is closed to search engines (
noindex).
The tracking link does not create a separate data record; it only shows you the booking information that is already recorded. The retention periods are the same as those in section 6 above.
7. Measures we take
- The whole site is served over HTTPS, with an encrypted connection.
- Only the named 3RED employees access the form records, with their own accounts.
- Two-step verification is used on company accounts.
- No customer account or password is held on the site — there is no password pool to be stolen.
- Credit card details are never requested on this site and are never stored. Where a payment has to be taken, the payment is made on the bank's or payment institution's own page; the card details do not reach us.
8. Your rights (KVKK Art. 11)
You have the following rights in respect of your personal data:
- to learn whether your personal data is processed,
- to request information about it if it has been processed,
- to learn the purpose of processing and whether it is used in accordance with that purpose,
- to know the third parties to whom it is transferred in Turkey or abroad,
- to request its correction if it has been processed incompletely or incorrectly,
- to request its deletion or destruction within the conditions set out in Article 7 of the KVKK,
- to request that the correction, deletion or destruction be notified to the third parties to whom the data has been transferred,
- to object where a result against you arises solely from analysis carried out by automated systems,
- to request compensation for the damage if you suffer damage because of unlawful processing.
9. How to apply
You can submit your application in one of the following ways:
- E-mail: red@3red.com.tr
- In writing: with a wet-signed petition and a photocopy of your identity document to Gebizli Mah. Termessos Blv. Plaza GLK İş Merkezi Sit. No: 42/2/102, Muratpaşa/Antalya
Your application must state your full name, your Turkish identity number (your passport number if you are a foreign national), your address for service, your e-mail and telephone if any, and the subject of your request. If you apply through a representative, a notarised power of attorney must be attached.
Your application is answered within 30 days at the latest after it reaches us. If your request is refused, the reasons are notified to you through the means of contact you have stated. If you do not find our answer sufficient, your right to lodge a complaint with the Personal Data Protection Board (Kişisel Verileri Koruma Kurulu) is reserved.
10. Changes
We may update this text in line with changes in legislation and changes we make to our system. The current version is always published at this address; the date at the top of the page shows the last update.